Tutorials

Here is a list of tutorials and guides covering a range of topics on FOP2 plugins and companion software.


Full Wallboard: Setup Guide

Dialer: Manual

Scripter: Creation of a basic script

Scripter: Basic Forms

Scripter: Conditional Routing

Scripter: Post Call Satisfaction Survey

Issabel WebRTC Configuration Guide

IVR Flow: Install and Configuration

Tutorial showing how to install and configure the IVR Flow module

IVR Flow: Simple IVR

Tutorial showing how to create a very simple and basic IVR using the IVR Flow module

IVR Flow: Block Types

Guide showing all block types and properties for the IVR Flow module

IVR Flow: Simple API Examle

Tutorial showing how to get external data using API Calls and using it in our IVR Flow

What people say

I admit I was skeptical coming in, having one too many times gotten all excited about software in this space only to be disappointed by lack of support. This is a refreshing example of how things ought to be. I'll be using your product in all future Asterisk deployments.
David L. West
I must just say, I’m loving FOP2. It simple and works well.
Rudi Haarhoff
I had looked at FOP2 some time ago, but did not deploy it for lack of parking management. I deployed 2.11 for the first time last night and wow, what a great product. I will include a copy with every deployment now.
Doug Truitt
Thank you for writing such a marvelous and helpful tool. FOP has spread throughout our sales and service organization like wild fire. Our managers absolutely love FOP and can't live without it. FOP has increased productivity and has helped us better train our employees. Your product rocks!
Otto Silva
We provide hosted PBX service based on the Asterisk PBX. We have looked at several queue management systems over the last few weeks and elected to give FOP2 a second look. We purchased beta 2.2 on Saturday, deployed with a few minor tweaks on Sunday and were impressing customers on Monday. We tested on IE, Firefox, Safari and Mango using WinXP, Vista, Win7 and Snow Leopard on a 200 extension installation with around 50 queues. The results were consistently flawless.
Dennis Smith
www.vylmedia.com
FOP2 is consistently exactly what we need. Also, your support is the best. Thanks for the insane amount of availability.
Cullen Lorsung
FOP2 support provided quick and accurate service. We were experiencing server issues that were affecting our customers and FOP2 got us back up and running in no time. We would’ve been lost without them. We are very satisfied with the performance of our support tech.
David C. Baugher
www.diamondvoice.com