Tutorials

Here is a list of tutorials and guides covering a range of topics on FOP2 plugins and companion software.


Full Wallboard: Setup Guide

Dialer: Manual

Scripter: Creation of a basic script

Scripter: Basic Forms

Scripter: Conditional Routing

Scripter: Post Call Satisfaction Survey

Issabel WebRTC Configuration Guide

IVR Flow: Install and Configuration

Tutorial showing how to install and configure the IVR Flow module

IVR Flow: Simple IVR

Tutorial showing how to create a very simple and basic IVR using the IVR Flow module

IVR Flow: Block Types

Guide showing all block types and properties for the IVR Flow module

IVR Flow: Simple API Examle

Tutorial showing how to get external data using API Calls and using it in our IVR Flow

What people say

As an IT consultant who implements software on a daily basis that is riddled with bugs and defects, yours is a refreshing reminder that software can still be well-written.
Loren Campbell
Great handy piece of software you've made. Have been using it together with * since 2005 in our non-profit organization. Very pleased.
Kari Kandell
Dude, This thing rocks! Awesome job.
Scott Hall
www.clearlinkit.com
It is without doubt an order of magnitude better than FOP 1, true it cost $40 bucks but it is the best $40 I spent all day.
dicko
I had looked at FOP2 some time ago, but did not deploy it for lack of parking management. I deployed 2.11 for the first time last night and wow, what a great product. I will include a copy with every deployment now.
Doug Truitt
We provide hosted PBX service based on the Asterisk PBX. We have looked at several queue management systems over the last few weeks and elected to give FOP2 a second look. We purchased beta 2.2 on Saturday, deployed with a few minor tweaks on Sunday and were impressing customers on Monday. We tested on IE, Firefox, Safari and Mango using WinXP, Vista, Win7 and Snow Leopard on a 200 extension installation with around 50 queues. The results were consistently flawless.
Dennis Smith
www.vylmedia.com
FOP2 support provided quick and accurate service. We were experiencing server issues that were affecting our customers and FOP2 got us back up and running in no time. We would’ve been lost without them. We are very satisfied with the performance of our support tech.
David C. Baugher
www.diamondvoice.com