Tutorials

Here is a list of tutorials and guides covering a range of topics on FOP2 plugins and companion software.

Full Wallboard

Installation and Configuration Guide

Dialer

Installation and User Manual

Scripter

How to create a basic script

Scripter

Creating basic forms

Scripter

Conditional routing

Scripter

Post call Satisfaction Survey

Issabel WebRTC

Configuration Guide

IVR Flow

Installation and Configuration Guide

IVR Flow

Tutorial showing how to create a very simple and basic IVR using the IVR Flow module

IVR Flow

Guide showing all block types and properties for the IVR Flow module

IVR Flow

Tutorial showing how to get external data using API Calls and using it in our IVR Flow

What people say

Just wanted to tell you: your FOP2 panel software is impeccable. Very NICELY done.

— Eric Mutter

We provide hosted PBX service based on the Asterisk PBX. We have looked at several queue management systems over the last few weeks and elected to give FOP2 a second look. We purchased beta 2.2 on Saturday, deployed with a few minor tweaks on Sunday and were impressing customers on Monday. We tested on IE, Firefox, Safari and Mango using WinXP, Vista, Win7 and Snow Leopard on a 200 extension installation with around 50 queues. The results were consistently flawless.

— Dennis Smith
www.vylmedia.com

FOP2 support provided quick and accurate service. We were experiencing server issues that were affecting our customers and FOP2 got us back up and running in no time. We would’ve been lost without them. We are very satisfied with the performance of our support tech.

— David C. Baugher
www.diamondvoice.com