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Our most popular choice. A non brandable version of the software. As you can see, the Voicemail Explorer and IM Chat features are optional. The full version includes all features, while the basic version does not include IM Chat nor Voicemail Explorer. License is perpetual and includes one year of free upgrades. | ||||
Basic | IM Chat | Voicemail | Full | |
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Basic $40 |
IM Chat $60 |
Voicemail $60 |
Full $80 |
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Users & Buttons | ∞ | ∞ | ∞ | ∞ |
Does not enforce Copyright Footer |
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IM Chat | ||||
Voicemail Explorer | ||||
Allowed Tenants | 5 | 5 | 5 | 5 |
If you plan to include FOP2 in your customer's PBX and do not want to expose the name of the software or copyright information in the panel itself, this is the option for you. The footer is not displayed and you can change the page title in the html files. | ||||
Basic | IM Chat | Voicemail | Full | |
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Basic White Label $60 |
IM Chat White Label $80 |
Voicemail White Label $80 |
Full White Label $100 |
|
Users & Buttons | ∞ | ∞ | ∞ | ∞ |
Does not enforce Copyright Footer |
||||
IM Chat | ||||
Voicemail Explorer | ||||
Allowed Tenants | 5 | 5 | 5 | 5 |
If you have a basic license and want to add additional features, or if your version is older than one year and you want to update to the latest release, you can do it by buying the corresponding upgrade. If you are not sure if there are upgrades available for your license, you can verify it by running /usr/local/fop2/fop2_server --upgrade on your current install. | |||
$20 |
$20 |
$40 |
$20 |
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IM Chat Upgrade | Voicemail Explorer Upgrade | Voicemail & IM Chat Upgrade | Annual Software Maintenance |
The basic licenses allows you to run up to five (5) tenants/contexts in one server. If you use a multi tenant system on one server and want to offer the panel to more tenants you can purchase these extension packs. You can grow to any number of tenants by purchasing extensions when the time comes. So you can start small, and only purchase packs when new customers require it. This applies *only* for systems where you have *one* Asterisk server catering multiple customers or tenants on the same server (like Elastix 3, MiRTA PBX, Thirdlane). If you run multiple Asterisk servers then you will use individual licenses for each server instead of using multitenancy packs. | |||
$100 |
$200 |
$500 |
$1000 |
---|---|---|---|
5 tenants Upgrade | 10 tenants Upgrade | 25 tenants Upgrade | 50 tenants Upgrade |
Here you can purchase an activation code to enable the commercial plugins that are available for FOP 2.27 or higher. You must have a valid license in order to use the plugins, they do not work on the lite/unregistered version. Some of them will work with a particular platform, like MiRTA PBX or Ombutel, others are generic for any backend. Be sure that you only purchase plugins that are compatible with your platform. | ||
Simple Wallboard | ||
Video Demo |
Change the display to show a full screen wallboard displaying only calls waiting in queues. Displays two queues on screen and rotates the display to show all available queues. |
$10 |
Set Follow Me | ||
Adds an option to modify Follow Me destinations and ring time in the action submenu. It only works if Followme is enabled for an extension. Supported backend: IssabelPBX |
$10 |
|
Auto Wrapup | ||
This plugin will put an agent on pause automatically after finishing a queue call for a configurable amount of time. Once that time passes, it will unpause automatically. This is the same as the wrapup time that you can use when configuring queues, with the difference that it is reported in queue_log as a pause and you can see it in FOP2 or Asternic realtime views. (While the default wrapup state and duration in asterisk queues cannot be determined). |
$10 |
|
Queue Login | ||
The plugin will show a queue selection window right after login into FOP2. The user will be auto added to selected queues as a member. On FOP2 logout, the user will be removed from those queues automatically. In this way FOP2 can be used as an Agent console and useful to track login and logout times for Agents using analytics packages like Asternic Call Center Stats. |
$10 |
|
CallFlow | ||
This plugin will let you see/set/unset CallFlow/DayNight in your FOP2 panel. Supported backend: IssabelPBX |
$10 |
|
Speed Dial | ||
Displays a list of speed dials on the right column to enable one click dial/transfer of calls. |
$10 |
|
Idle Timer | ||
Displays an idle timer on extensions, to know how long since they last received a call. This plugin works only on FOP2 version 2.29 or higher. Here is a video showcasing it. |
$10 |
|
Tag Queue Calls | ||
Lets an agent Tag a queue delivered call after it finishes. Asternic Call Center Stats Pro can be used to run reports based on calls tags later on. This plugin works together with Aternic Call Center Stats PRO 2.0.9 or higher. The tutorial on setting up Asternic Call Center Stats PRO to work with this plugin is available here. |
$30 |
|
Queue Stats | ||
Shows a Queue Statistics widgets as informed by Asterisk. Lets you reset statistics if given the resetstats permission to the FOP2 user. This plugin works with FOP 2.30 or higher. It does not work on previous versions. |
$10 |
|
Full Wallboard | ||
Adds three different widgets for queue wallboard displays: Agent list, Waiting calls list, Queue Info/Stats boxes. The wallboard can display statistical information taken from Asternic CCStats PRO. Widgets are completely customizable using html, css and javascript by using dustjs templates. Here is the full wallboard documentation. |
$100 |
|
Zendesk Popups | ||
Opens a zendesk tab with customer information on incoming calls ringing or connect events based on the callerid. |
$30 |
|
Queue Callback | ||
Shows a list of queue abandoned calls and lets you click to call them back. |
$50 |
WebPhone PRO is a comprehensive WebRTC phone solution with extensive features. It allows users to handle multiple lines, perform native SIP transfers and conferencing, and enables chat functionality with omnichannel capabilities through the Asternic ChatBroker on premise service. With WebPhone PRO, you can efficiently manage and respond to chats originating from popular social networks and messaging platforms* such as Whatsapp, Instagram, Facebook, Telegram, Discord and SMS. It can also be integrated with ChatBots and popups to CRMs. * Some providers will require payments/subscriptions on their own Presentation Video |
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10 agents monthly | 10 agents yearly | unlimited agents monthly | unlimited agents yearly |
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$120 |
$1200 |
$240 |
$2400 |
Having problems or do not have time to set things up? You can choose to buy support from the author directly. From installation, to customizing popups, integrating with CRM software or a web based groupware application, to setting up monitoring for a call center. You must be able to provide ssh access to your server. | |||
$80 |
$100 |
$450 $50 savings |
$850 $150 savings |
---|---|---|---|
FOP2 Professional Install | 1 hr Paid Support | 5 hr Paid Support Pack | 10 hr Paid Support Pack |
Be sure to check your SPAM folder. If you still did not get the email, please contact us via the live help, contact form or email us directly to asternic (AT) gmail (DOT) com.
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
ASTERISK is a registered trademark of Digium, Inc.
DAHDI is a registered trademark of Digium, Inc.
FREESWITCH is a trademark of Minessale, Anthony
FREEPBX is a registered trademark of Sangoma Technologies
Just to let you know: our customer is using FOP2 with +500 (mostly mobile +...)-extensions succesfully at the moment. Thanks to your support we have delivered a succesfull project. Again, thank you very much!
Kind regards / Met vriendelijke groet
Ronald Voermans
I've already shown this to a couple of customers and those that have seen it are very excited. So, well done!
Bruce Komito
FOP2 is the easiest operator panel for our receptionist and the people who fill in for her. While other products may have more bells and whistles, FOP2 is more practical in a busy environment. When I had a suggestion for a feature that was useful in a competive product, my new feature appeared in a working beta within days!
Bob Roswell
Man this is great! I love it!! Now I'm working on the recording thing. What a great tool.
Eric Hall
Thank you for writing such a marvelous and helpful tool. FOP has spread throughout our sales and service organization like wild fire. Our managers absolutely love FOP and can't live without it. FOP has increased productivity and has helped us better train our employees. Your product rocks!
Otto Silva
FOP2 is consistently exactly what we need. Also, your support is the best. Thanks for the insane amount of availability.
Cullen Lorsung
This is truely a remarkable product. Simple setup, works great, looks great. Good job, and thank you for making such a product available to us !
Kevin Farrell-Pelletier