This Spanish-language webinar presents FOP2 in a contact center context and reviews how the operator panel can support supervisors and agents during day-to-day call center operation.

It is broader than a short feature demo: the session is useful for understanding how FOP2 fits into a complete contact center workflow, including queue visibility, agent supervision, and operational monitoring.

What This Webinar Covers

• How FOP2 can be used in a contact center environment
• How supervisors can monitor queues and agents
• How real-time visibility helps with operational decisions
• Examples of workflows commonly used by call center teams
• Practical discussion for Spanish-speaking users and administrators

When To Watch It

Watch this webinar when planning a contact center deployment, training Spanish-speaking supervisors, or evaluating how FOP2 can complement your PBX and queue configuration.

The original webinar is from Elastix Training and is hosted on Vimeo.