User Manual

Trunks

Trunk buttons are the simplest, as they only will show the number of channels active for that particular trunk.

Since version 2.10, trunks also display detailed information about bridged calls, with channel name and callerid. It is important to note that bridged channels are the ones that are linked to another channel. Calls that are not answered or inside an application, like an IVR, Voice Mail, etc, will not show up.

Clicking on the channel name will bring an action submenu with the option to pick the call up. Clicking it will redirect the call to the logged in extension.